How will I receive the VIP I purchased?
If you purchased a VIP, we'll email you at least 2 days before the concert at the email address used to place the order. The email will include information on where and when to check in for your event. The items included with your package will be available for pick-up at the venue on the day of the concert. Nothing will be shipped to you.
What should I do if I don't get the VIP check in email?
If you have not received the VIP check in email the day before the event, please contact us.
What do I need to bring with me to check in?
You will need to bring photo ID (driver's license, passport, etc.) matching the name for the order. It is also a good idea to bring a printout of the order receipt with you.