Can I change the will-call name on my VIP order? Allison December 19, 2017 18:31 Updated Follow No, will-call name changes are not allowed. Please see our Ticketing & VIP Events Policy for more details. Related articles Can I exchange or return my VIPs? Where and when do I check in for my VIP event? What is will call? firstname.lastname@example.org Can I find out what time the VIP event will start before placing an order? Comments 0 comments Article is closed for comments.