Can I exchange or return my concert tickets? Allison November 04, 2017 12:07 Updated Follow No, all concert-ticket purchases are all sales final. Please see our Ticketing & VIP Events Policy for details. Related articles Can I change the will-call name on my concert-ticket order? Can I exchange or return my VIPs? Facebook Domestic Numbers & Hours How will I receive the concert tickets if I order them? Comments 0 comments Article is closed for comments.