Can I exchange or return my fan-club membership? Allison March 05, 2018 20:24 Updated Follow No, since fan-club memberships go into effect automatically at the time of purchase, they are non-refundable. Please see our Return Policy for more details. Related articles How do I update my shipping address? Brockhampton Preorder If I buy a fan-club membership, when will it go into effect? When will my merchandise ship? How do I participate in a fan-club pre sale? Comments 0 comments Article is closed for comments.