We here at Wonderful Union are here to help you with questions you may have about your Justin Bieber membership and pre-sale code.
Frequently Asked Questions
Where can I buy tickets?
You can find ticket purchase links here once the pre-sale begins.
Where can I find out about the ticket packages?
Please contact the point of purchase for any questions about ticket availability or ticket package details. You can also find descriptions of the VIP packages on the event page once the pre-sale begins. None of the packages include meeting Justin Bieber.
How can I buy tickets during the pre-sale?
Fan club members can use their pre-sale code to access tickets at the ticket point of purchase during the pre-sale.
How can I buy VIP packages during the pre-sale?
To purchase a VIP package during the pre-sale, you will just need to have a membership and login to your account. If you do not have a membership, you can purchase one here. You will not need a code to purchase the membership.
Where can I find my pre-sale code?
If you have purchased a Justin Bieber fan club membership, you can find your code in your account dashboard.
It will be located under the heading External Codes. It will look like this.
If you are looking at your account dashboard on a mobile device, please scroll down to see your code.
If you have purchased a membership and still cannot see your code, please log out, clear your browser's cache, cookies, and history, and log back in.
If you have not purchased a membership, you can do so here.
What are the ticket limits?
Please contact the point of purchase for the exact ticket limits for the concert tickets. VIP package purchase limits will be made available at the start of the pre-sale.
How much are tickets?
The prices may vary for each venue. The exact prices will be made available at the start of the pre-sale. Please contact the point of purchase for pricing details.
When does the pre-sale start?
The pre-sale start times are listed on the event pages.
How will I receive the VIP I purchased?
If you purchased a VIP package from Wonderful Union, we'll email you 2 days before the concert at the email address used to place the order. The email will include information on where and when to check in for your event. The items included with your package will be available for pick up at the venue on the day of the show. Nothing will be shipped to you.
Other questions relating to the Justin Bieber membership or VIP packages?
Please email firstname.lastname@example.org for the quickest response.